Mohammed Ayman
About Me
I am integrating my more than 20 years of continuously accumulating experiences and skills in a side freelancing career to keep myself improving and standing out by creating innovative solutions for a vast variety of tasks in many fields.
Skills
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Education
Management Information Systems
Modern Academy for Computer Science and Management Technology
Work experience
Indoor Sales Executive
Network Corporation International - Timeshare & Religious Tourism (Umra & Hajj)
Job Description: Selling Company’s Timeshare & Umra offers to customers. Achievements: Mastered required sales skills and techniques which was a huge challenge for me as I was so ill-suited for the job, and was able to innovate techniques and methods to
Sales Team Leader & Contents Designer (Part-Time)
Network 2000 - Advertising Agency
Job Description: Training & supervising sales team (5 members), indicating suitable prospective clients, dealing directly with some clients, & assisting Designing Department in Contents Designing for Outdoors, Online, & Printed Media. Achievements: Was a
Indoor Sales, Senior Sales, Sales Supervisor, Sales Manager
World Club - Timeshare
Job Description: Starting by selling company’s Timeshare offers to customers, then responsibilities increased according to each position. Achievements: Was a major reason for a very strong comeback after a very hard struggling period for the company as i
Branch Manager
World Club - Timeshare
Job Description: Responsible of at least 30 staff members of Sales, Collection, Contracts & Customer Service Departments, training new staff, closing sales deals, collecting payments, discussing & signing contracts, preparing financial reports for earning
Marketing & Sales Executive (Internship)
Egyptian Vacation Club - Hotels, Resorts, & Residential Compounds
Job Description: Promoting the company’s hotels & residential compound in Sharm Al-Sheikh & selling short-term & long-term rental packages. Achievements: Was able to initiate the long-term rental program ahead of schedule with no marketing costs and also
Call Center Agent
Vodafone Egypt
Job Description: Receive calls, answer customers’ enquiries, handle customers’ complaints, apply relevant actions on the computer system, & follow-up with customers when needed. Achievements: Kept a quality rate of more than 90% throughout my job duratio
Co-Founder
Trendy for Events Organizing
Job Description: Responsible of all of the business plan except funding. Establishing a large base of Business Partners, creating & executing a strong marketing plan, preparing fresh creative ideas for all types of events, & dealing directly with customer
Customer Service & Administrative Clerk
Expert Education Centers
Job Description: Handle calls and walk-ins, register new & existing students, receive & prepare payments between students & teachers, coordinate classes, prepare daily & class by class financial reports, & prepare students attendance reports. Achievement
Customer Service Supervisor & Database Admin
Network Travel International - Timeshare & Religious Tourism (Umra & Hajj)
Job Description: Supervising all Customer Service Departments (Reservation, Reception, Admin, Accommodation, Aviation, Visa, Filing, & Financial Departments) with a total of around 20 staff members + creating & managing a database to link all departments
Tele-Sales Agent (Part-Time)
Media Dazzle - Offshore UK Accounts
Job Description: Call customers in the UK to sell them products & services provided by UK based companies. Achievements: Acquired Tele-Sales skills quicker than expected & merged them with my experience & previously acquired skills to produce a unique ef
Call Center Team Leader
Amer Group (Porto Vacation Club) - Touristic Projects
Job Description: Recruiting, training, & managing a team of 20 agents to perform tele-sales & tele-marketing tasks for all touristic projects & vacation programs. Achievements: Created a team consists of amateurs and led them to ably compete with profess
Collection Customer Service Specialist
Amer Group (Porto Vacation Club) - Touristic Projects
Job Description: Handling face-to-face / over-the-phone / over-the-email / over-social-media tasks regarding all problems & issues (related to Collection Department & Customer Service Department) facing the clients of all projects & vacation programs to e
Multi-Tasking Freelancer
Freelance
Job Description: Integrating my continuously accumulating experiences and skills in a side freelancing career to keep myself improving and standing out by creating innovative solutions for a vast variety of tasks in many fields. Most of the tasks already
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